“I have abandoned carts and no way to follow up.”
How we fix itWe set up abandoned cart and checkout reminders that bring shoppers back.
Retention & Upsells
Shopify Email & SMS Flows and Upsells
Most shoppers leave without buying. Automated emails and texts bring them back. We build the flows and upsells that turn one-time visitors into repeat customers.
8+ years on Shopify · 217 projects · 7,700+ hours · 100% Job Success Score
Sound familiar?
The problems we fix every week
“Customers buy once and never return.”
How we fix itWe build welcome and post-purchase flows that keep your brand in front of them.
“My average order value is low.”
How we fix itWe add upsells and cross-sells at the right moments to raise it.
In short
What is Email/SMS Flows & Upsells?
Email and SMS flows are automatic messages sent at the right moment, such as a welcome, an abandoned cart reminder or a post-purchase follow-up. Chyshabo builds these flows, plus upsells and cross-sells on product, cart and post-purchase pages, so each customer is worth more.
Who it’s for
Is this the right service for you?
Stores without automated emails
You have customers and cart abandoners but no automatic follow-up.
Stores wanting a higher order value
You want customers to add more to each order.
Stores with weak repeat purchases
Customers buy once and don’t return.
What’s included
What we do for you
Welcome flow
A short series that introduces your brand and encourages a first purchase.
Abandoned cart and checkout flows
Reminders sent to shoppers who left before paying.
Post-purchase flow
Order confirmations, review requests and follow-ups that build loyalty.
SMS flows
Text message flows for carts and offers, where your market and platform allow.
Upsells and cross-sells
Product page, cart and post-purchase offers that raise the value of each order.
The outcome
What you walk away with
- Welcome, cart and post-purchase flows running
- Upsells and cross-sells set up
- A list you can market to properly
- Consent and unsubscribe handled correctly
How it works
From first call to done
- 1
Free call
We talk about your store, goals and budget (30 minutes).
- 2
Plan and quote
You get a fixed price, timeline and exactly what’s included.
- 3
Build and updates
Our team does the work while you get progress updates on Slack or email.
- 4
Delivery and support
We deliver, and we support you after delivery.
Payment is by bank transfer: fixed-price projects are 50% upfront and 50% on completion. Every project includes up to 2 rounds of revisions and 7 days of support after delivery.
New to Shopify, or still planning?
You don’t need to know any of this to get started.
No customers yet? Set your flows up before you launch. It costs little now and works for you from the first sale.
Talk it through on a free call
FAQ
Email/SMS Flows & Upsells: common questions
Which email or SMS platform do you use?
We work with the platform that suits your store and budget. Tell us what you already use and we will build in it or advise on a switch.
Do you write the emails?
We can write and design the flow emails, or work from your copy and brand.
Do upsells slow my store down?
Some upsell apps add scripts. We choose lightweight options and test speed afterwards.
Are there legal rules for email and SMS?
Yes. Marketing messages need permission from subscribers, and rules differ by country. We set up consent collection and unsubscribe links, but you are responsible for complying with local law.
Ready to talk about Email/SMS Flows & Upsells?
Book a free 30-minute call. You’ll leave with clear next steps, whether you hire us or not.